Learn more about your privacy rights

Welcome to Aparthotel Birmingham. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you access and use our website. We are committed to protecting your privacy and ensuring the confidentiality of your data. By using our website, you agree to the practices described in this policy. If you do not agree with this Privacy Policy, please refrain from using our services.

Information we collect

We may collect certain personal information from you, including but not limited to:

Contact information (name, email address, phone number, etc.).
Demographic information (age, gender, location, etc.).
Log data (IP address, browser type, operating system, referring pages, etc.).
Cookies and tracking technologies information (see the "Cookies and Similar Technologies" section below for more details).

How we use your information

We use the information collected for the following purposes:

To provide and maintain our services and improve user experience.
To respond to your enquiries, comments, or customer service requests.
To personalise your experience and deliver tailored content and promotions.
To analyse website usage and improve our products and services.
To prevent fraud, enforce our policies, and comply with legal obligations.
Cookies and similar technologies:

We use cookies and similar technologies to enhance your browsing experience and collect information about your preferences. Cookies are small data files stored on your device. You can manage your cookie preferences through your web browser settings. 

Third-party services

We may use third-party service providers to assist us in various aspects of our business. These providers may have access to your personal information, but they are obligated not to disclose or use it for any other purposes.

Data security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.

Children's privacy

Our services are not intended for individuals under the age of 16.  We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at enquiries@aparthotelbirmingham.co.uk and we will take steps to remove such information from our systems.

Retain of information

We will retain your information for as long as it is necessary for the purposes set out in the privacy policy, including to the extent necessary to comply with our legal obligations, enforce our legal agreements and resolve disputes.

Your rights

You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us at enquiries@aparthotelbirmingham.co.uk. We will respond to your request within a reasonable timeframe.

Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website, and the "Effective Date" at the top will indicate the most recent version.

Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at enquiries@aparthotelbirmingham.co.uk

By using our website, you consent to the practices outlined in this Privacy Policy. Thank you for entrusting us with your personal information and for being part of Aparthotel Birmingham community.

Aparthotel Birmingham
St. Chads Queensway, Birmingham B4 6HY

0121 661 2222